Privacy Policy
At gemgrocery.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, and billing/shipping address when you place an order or contact us.
Payment information (processed securely through third-party payment gateways).
b. Non-Personal Information
IP address, browser type, device information, and website usage patterns collected through cookies and analytics tools.
c. Cookies
Cookies help us personalize your experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the information collected to:
Process and fulfill your orders.
Communicate with you about your purchases, updates, and promotions.
Improve our website functionality and user experience.
Comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
Third-Party Service Providers: Payment processors, shipping carriers, and analytics providers.
Legal Authorities: When required to comply with laws or protect our rights.
4. Data Security
We take appropriate technical and organizational measures to secure your personal information. Our site uses encryption (SSL) to protect your data during transmission. However, no online system is 100% secure, and we encourage you to take precautions to safeguard your information.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your data.
Opt out of marketing communications at any time.
Request the deletion of your data, subject to legal and contractual obligations.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us here